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Last updated August 26, 2021
Thank you for shopping with Midwest Barrel Co.! We hope you love your purchase. However, if you are not completely satisfied, we’re here to make it right. Read on for more information on our return policy.
If you are not happy with your purchase, we will be happy to accept a return of your merchandise within thirty (30) days of the purchase date for a replacement item or refund of the purchase price. Items must be in the same condition as received, with original tags and labels attached.
Please contact our customer service team at info@midestbarrelco.com prior to returning any merchandise, so that we can provide you with the most expedient service possible. Include your order number, a description of your returned item, and the reason for your return. Our team will provide you with a Return Merchandise Authorization (RMA) number, if applicable, and a return shipping label. Please note, you will be responsible for return shipping charges.
For staves, barrel heads, or whole/deconstructed barrels, a restocking fee of 50% of the purchase price or $50 (whichever is less) will be charged.
Here at Midwest Barrel Co., we work hard to make sure that every shipment is high quality and error free. In the event that your merchandise does not reach you in top condition, please contact our customer service team at info@midwestbarrelco.com. Provide your order number, a description of your item, the reason for return, and if possible, a photo of the damaged/defective item. Midwest Barrel Co. will replace or refund your purchase and pay the return shipping fees. No restocking fee will be applied.
Please note, used barrels are, well, used. They’re charred inside, rustic outside, and aged to perfection. They’ve worked hard, and they’ve got a heck of a lot more to give. But no two barrels are exactly alike, and our inventory rotates consistently. Please carefully read product descriptions prior to purchase to ensure that you get the barrel you’re looking for.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item for processing. You will be notified by email when your return has been completed.
If you have any questions concerning our return policy, please contact us at (402) 904-3132, or by emailing info@midwestbarrelco.com. You’ll get a friendly human on the other end, here to make your shopping experience as easy as possible.
Or feel free to stop by if you’re in town - we’d love to see you!
Midwest Barrel Co
1110 Aries Dr.
Lincoln, NE 68512 USA
Last updated May 2, 2022
Midwest Barrel Company is required to collect Illinois sales or use tax. The purchase may also be subject to state use tax unless specifically exempt from taxation. The purchase is not exempt merely because the purchase is made over the Internet, by catalog, or by other means. The state requires each Illinois purchaser to report any purchase that was not taxed and to pay tax on the purchase, and the tax must be reported and paid on the Illinois use tax form. The use tax form and corresponding instructions are available on the Illinois Department of Revenue website.
Midwest Barrel Company is required to collect Kentucky sales or use tax. The purchase may also be subject to state use tax unless specifically exempt from taxation. The purchase is not exempt merely because the purchase is made over the Internet, by catalog, or by other means. The state requires each Kentucky purchaser to report any purchase that was not taxed and to pay tax on the purchase, and the tax must be reported and paid on the Kentucky use tax form. The use tax form and corresponding instructions are available on the Kentucky Department of Revenue website.
Midwest Barrel Company is required to collect Nebraska sales or use tax. The purchase may also be subject to state use tax unless specifically exempt from taxation. The purchase is not exempt merely because the purchase is made over the Internet, by catalog, or by other means. The state requires each Nebraska purchaser to report any purchase that was not taxed and to pay tax on the purchase, and the tax must be reported and paid on the Nebraska use tax form. The use tax form and corresponding instructions are available on the Nebraska Department of Revenue website.
Midwest Barrel Company is required to collect Washington sales or use tax. The purchase may also be subject to state use tax unless specifically exempt from taxation. The purchase is not exempt merely because the purchase is made over the Internet, by catalog, or by other means. The state requires each Washington purchaser to report any purchase that was not taxed and to pay tax on the purchase, and the tax must be reported and paid on the Washington use tax form. The use tax form and corresponding instructions are available on the Washington Department of Revenue website.
Midwest Barrel Company is required to collect Wisconsin sales or use tax. The purchase may also be subject to state use tax unless specifically exempt from taxation. The purchase is not exempt merely because the purchase is made over the Internet, by catalog, or by other means. The state requires each Wisconsin purchaser to report any purchase that was not taxed and to pay tax on the purchase, and the tax must be reported and paid on the Wisconsin use tax form. The use tax form and corresponding instructions are available on the Wisconsin Department of Revenue website.
Midwest Barrel Company is not required to collect sales tax in the following states and territories: AL, AK, AS, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, HI, ID, IN, IA, KS, LA, ME, MD, MA, MI, MN, MS, MO, MT, NV, NH, NJ, NM, NY, NC, ND, MP, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WV, WY. The purchase is subject to use tax unless the purchase is exempt from taxation. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. In the state in which you reside, purchasers may be required to report all purchases of tangible personal property or digital property that are not taxed by the retailer and to pay use tax on those purchases unless exempt under law. The tax may be reported and paid on an individual income tax return or by filing a consumer use tax return with your state.
Midwest Barrel Co. is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. If you experience any difficulty in accessing any part of this website, please feel free to call us at 402-904-3132 or to email us at info@midwestbarrelco.com.
If you need assistance accessing any product information, blogs, transactions and such, you may reach us at 402-904-3132 or info@midwestbarrelco.com.
We encourage our third party vendors (apps, providers and alike) to ensure their content is accessible and user-friendly, although we cannot control their content that appears on our site.
As the law and accessibility standards continue to change and we strive to deliver the most up-to-date content online, please understand that our efforts to improve online accessibility are ongoing.
Let us know how we are doing. We grow from feedback on how we can improve our accessibility and usability. Feel free to call or email us and a member of the team will be more than happy to converse with you.