Midwest Barrel Co.

RETURN POLICY

Last updated August 26, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@midwestbarrelco.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:

Midwest Barrel Co.
Attn: Returns
RMA #
1110 Aries Dr.  
Lincoln, NE 68512  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
           
     ●     Here at Midwest Barrel Co., we work hard to make sure that every shipment is high quality and error free. In the event that your merchandise does not reach you in top condition, please contact our customer service team at info@midwestbarrelco.com. Provide your order number, a description of your item, the reason for return, and if possible, a photo of the damaged/defective item. Midwest Barrel Co. will replace or refund your purchase and pay the return shipping fees. No restocking fee will be applied.   
     ●     Please note, used barrels are, well, used. They’re charred inside, rustic outside, and aged to perfection. They’ve worked hard, and they’ve got a heck of a lot more to give. But no two barrels are exactly alike, and our inventory rotates consistently. Please carefully read product descriptions prior to purchase to ensure that you get the barrel you’re looking for.    

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
(402) 904-3132 
info@midwestbarrelco.com